Fulfillment Services
- Inventory storage synced to your stock levels
- Order picking, packing, and labeling per order
- Fast, reliable outbound shipping to end customers
- Professional returns handling
Fulfillment
Your online orders, packed and shipped from Europe.
A complete fulfillment solution for your European e-commerce sales, from inventory storage to the customer's doorstep and back again if needed.
Built for Online Sellers
- No fixed costs for warehouse space or staff
- Scales up or down with your order volume
- Compatible with common shop and marketplace systems
- One partner for storage, fulfillment, and shipping
List & Sync
Your products and stock levels are connected to our warehouse.
Pick & Pack
Every order is picked, packed, and labeled.
Ship to Customer
Reliable delivery to your end customers across Europe.
Handle Returns
Returns are received, inspected, and processed.
Returns that improve your next product, not just a refund.
Instead of routing every return across the world, we receive, inspect, and process returns at the nearest Zeno location and track why products come back.
Handled Regionally
- Returns collected and inspected at the nearest point in our network, not one central location
- Immediate on-site decision: resell, refurbish, return, or recycle
- Shorter transport distances mean faster resale and lower cost per return
Sorted on Arrival
- Sellable as-is: Back into inventory immediately, no delay
- Repairable or refurbishable: We check whether the product can be repaired or refurbished
- Beyond repair: Responsibly recycled or disposed of, not left sitting in storage
Turned into Product Insight
- Structured tracking of return reasons (damage, defect, mismatch with expectations, and more)
- Regular reporting alongside our on-the-ground customer feedback
- Clear insights into recurring issues, so you can fix them early in product development.